Customer Support
Context Help
If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up menu will appear. It contains in-depth information about all the actions that you can perform on that particular page. Each popup opens on the same page so that you can swiftly return to your work.
Video Tutorials
We have a wide assortment of tutorial videos demonstrating how to use our Control Panel. They're intended for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can swiftly become familiar with our Control Panel by simply watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the solution you searching for, have a peek at our comprehensive FAQ database, which includes questions asked by actual customers and provides real solutions. We constantly "revamp" our FAQ database with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24/7 and ready to assist you with any query. Each support ticket you submit will be responded to in less than sixty minutes (the average response time is only twenty mins), so you will never have to wait a long time to get your question answered.